Subscription Management Solutions from the Leisure Specialists
Legend Leisure Services (LLS) offers a fully licensed BACs Approved Bureau, specialising in management of Direct Debit subscription collections for operators within the leisure sector.
With a detailed understanding of both Direct Debit administration and leisure sector operational requirements, LLS is uniquely placed to provide a 360 degree perspective on subscription forecasting, collection performance and credit control, enabling clients to outperform the market competition.
The heartbeat of membership performance is sound Direct Debit management. Outsourcing Direct Debit management to LLS ensures accurate, coordinated and timely collections, uninterrupted by department holidays, leave or sickness.
LLS can also provide solutions to the increasingly complex relationship between customer retention and effective credit control by utilising cutting-edge CRM strategy. Added value processes such as flexible billing dates, online payments and proactive attrition campaign management allow operators to retain more paying customers for longer periods.
LLS guarantee a seamless interface between the client database and their existing internal resources, working proactively to maximise the number of subscribers who are in a position to meet the next debit point.
Our Bureau Solutions
Management and Administration for existing Service Users.
The simplest way for current Direct Debit providers to benefit from outsourcing their existing collection requirements.
Full Facilities Management
For clients new to Direct Debit or not wishing to collect under their own SUN, LLS can provide an extra service to remove the complexities of becoming a Service User:
Use of a unique Legend SUN linked to a dedicated LLS client deposit account.
Automatic transfer of cleared funds to your specified account within 3 days.
Guaranteed client account transparency with constant view only access.