Legend Back Office Management – a live, integrated solution providing a seamless flow of information within your business.
Legend’s Back Office functions help you to prescribe and administer your customer journey from pre-prospect to returning customer. The result – The most effective administration possible today.
Legend leads the way with sales prospecting automation, retention systems, ticketing, courses, mass mailer, financial system integration, payments processing and administration, invoicing, reporting and control. Other functions include advanced access control management, bulk data updates, contact management, and the most advanced DD and bulk credit card payments collection available today.
Key Features:
- Integrated admin and accounting
- Powerful fraud control
- Automated mass marketing mailer
- Retention risk algorithm & customer journeys
- Speedy wizard-driven workflows
- Integrated online ticketing module
- Bank account validation & postcode lookup
- Full BACS returns automation
- Automated debt management
- Fully integrated prospecting
Key Beneftis:
- Control of cross-organisation policies
- Effective and confident revenue collection
- Easily controlled user and security configuration
- ‘Out of the box’ full set of reports
- Minimal staff training required
- Intuitive central configuration hub
- Engaged customers – improved retention
- Easy and accurate communication with members
- Fully audited and security controlled solution
A complete business management solution providing one version of the truth…
Legend Back Office allows you to transform the way you deliver service to your members while controlling cash, growing revenues and reducing costs. With one seamless solution, end users can confidently serve customers and intervene accurately when required.
Technology....
Legend is a Microsoft Partner using Microsoft Visual Studio.NET tools and SQL Server data storage to provide the most robust , performant and technology-proof solution available.