Legend software automates credit control & reporting and facilitates debt collection process saving 80% of debtor-related administration time

18 August 2011: Legend Club Management Systems, the supplier of leading leisure management software for public, private and educational leisure facilities across the UK, today announces the launch of its Invoicing and Debt Management solution. Designed to help health and leisure operators eliminate the traditionally highly manual debt management and collection process, Legend’s Invoicing and Debt Management software has been proven to save up to 80% of debtor-related administration time.

In a typical leisure centre environment, the accounts department can spend a significant amount of time manually collating information and interrogating data to identify outstanding payments, of which there are typically large numbers of varying financial values. A resource-intensive task, it is nonetheless critical to the cashflow and financial success of the organisation. Indeed, with leisure centres increasingly looking outside of their membership base to other forms of revenue income, including providing room and venue hire to local associations, schools or the local council, as well as private block bookings for example, keeping track of outstanding payments and debt can be an onerous task.

Sean Maguire, Managing Director of Legend Club Management Systems, explains, “In the current economic climate, the leisure industry has to operate more efficiently and offer more and better services than ever before. Any technology investment therefore needs to help enable top line improvement through the better use of online services, for example, as well as deliver bottom line efficiency improvements and cost savings.”

Legend’s innovative software solutions are designed in partnership with key customers across the leisure industry to help enhance overall business performance by enabling improvements in both these areas. The latest addition to its solutions portfolio, the Invoicing and Debt Management solution, automates the credit control and reporting process and enables the credit control team to focus on other business critical issues, such as debt resolution and customer service.
Being a fully integrated system available over the Internet, the Legend Invoicing and Debt Management solution enables electronic statements and reminder notices to be sent by email to members, who in turn can simply click on a link in the invoice or statement to make a secure online payment, instantly and easily.

Maguire concludes, “Our objective here at Legend is to help leisure operators maximise their business potential by increasing efficiency and ensuring customer satisfaction through our integrated IT systems. Following a highly successful pilot period, we are now pleased to announce the release of our Invoicing and Debt Management solution to the market. This is in addition to the other forward-thinking solutions in the Legend portfolio, including our Energy Management solution, our KPI Reporting and Alerting system, our Risk Profiling and Retention Management solution and our Content Management System – all of which are designed to help our customers achieve insight in all areas of their business and drive improved performance.”

Halo LeisureIain Hayes
Customer Service Manager
Halo Leisure
Legend is impressive. Being designed from a user’s perspective, as opposed to competitor products that lack such an intuitive layout.
LA FitnessDebbie Astley
IT Director
LA Fitness
As a multisite operator of 80 clubs, Legend brings consistency to our business. The centralised platform offers reduced cost of ownership & improved customer service.
Serco LeisureKeith Thomas
Managing Director
Serco Leisure
The streamlining of our business processes has seen time and cost savings, modernising the way our 70 local leisure centres are run.
Life LeisureMalcolm McPhail
Chief Executive
Life Leisure
With rapid growth the small inconveniences became intolerable. Legend is the partner who can best support our impressive growth.
Topnotch Health ClubsSteve Bradley
Managing Director
Topnotch
I can monitor in real-time everything important to my business as can my managers. Legend keeps us one step ahead of the competition.
Oldham Community LeisureMike Tait
Assistant Chief Executive
OCL
Rollout was completed in a short time scale, within ten weeks. Legend has allowed us to improve the quality of our data & business processes.
Whitehouse HotelsPeter Dyson
Managing Director
Whitehouse Hotels
Selection was easy for us... Legend had the technology to suit our long term needs and could be deployed with minimal impact on operations.
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Legend Club Management Systems
Marlborough House, York Business Park
York, YO26 6RW

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