Tuesday 3rd November, Birmingham NEC (Atrium Gallery Suites)

Conference Details

It’s that time again! We look forward to welcoming our customers to our annual conference 2015, on Tuesday 3rd of November. We are holding it once again at the Birmingham NEC, in the Atrium Gallery Suites (see map details below).


Despite the massive success of last year, this year’s conference promises to be bigger and better still. As previously, we will be presenting all the latest and near future features and product roadmap. Additionally, based upon your feedback, we will continue to run workshops for hands-on time in key product areas with our senior team. This is an opportunity to be an early adopter of new initiatives and to directly influence our considerable R&D roadmap.

Guest Speaker: Allister Frost

Given the resounding success of guest speaker Allister Frost’s presentation last year, we have invited Allister back again. This year he will present a 90 minute ‘workshop’ style session, specifically focused on the leisure industry and the increasingly important role of tailored communication in the customer journey. Indeed, with the concept of the customer journey a key aspect of Legend’s offering, we see this keynote presentation as an excellent framework for the rest of the day’s sessions.

Legend News & Product Launches

As long-standing Legend customers, many of you will be familiar with our commitment to keeping a step ahead and bringing innovation – from our 24/7 support desk, our IT infrastructure and the availability of our systems, to continuous investment in R&D and new service offerings such as Legend Media Services.

More information will be shared through our website and social media channels in the coming weeks, but we are very excited to be making some significant product announcements at this year’s conference, not the least of which includes some lessons that can be learned from our latest overseas venture.

A Bit of Fun

Of course, it wouldn’t be the Legend Customer Conference without a spot of relaxation and entertainment. Last year saw customers win some fantastic prizes, including a luxury James Martin Dinner Party food hamper for 6; a spa visit; and a FitBit, whilst the winner of our Twitter retweet challenge won a trip for two to Paris! We’re busy planning more games, challenges and giveaways – so come prepared!

We look forward to welcoming the greatest number of Legend customers to this year’s event for an informative and educational day as well as a chance to network, share best practice, and have fun.

To register your interest please email:


Halo LeisureIain Hayes
Customer Service Manager
Halo Leisure
Legend is impressive. Being designed from a user’s perspective, as opposed to competitor products that lack such an intuitive layout.
LA FitnessDebbie Astley
IT Director
LA Fitness
As a multisite operator of 80 clubs, Legend brings consistency to our business. The centralised platform offers reduced cost of ownership & improved customer service.
Serco LeisureKeith Thomas
Managing Director
Serco Leisure
The streamlining of our business processes has seen time and cost savings, modernising the way our 70 local leisure centres are run.
Life LeisureMalcolm McPhail
Chief Executive
Life Leisure
With rapid growth the small inconveniences became intolerable. Legend is the partner who can best support our impressive growth.
Topnotch Health ClubsSteve Bradley
Managing Director
I can monitor in real-time everything important to my business as can my managers. Legend keeps us one step ahead of the competition.
Oldham Community LeisureMike Tait
Assistant Chief Executive
Rollout was completed in a short time scale, within ten weeks. Legend has allowed us to improve the quality of our data & business processes.
Whitehouse HotelsPeter Dyson
Managing Director
Whitehouse Hotels
Selection was easy for us... Legend had the technology to suit our long term needs and could be deployed with minimal impact on operations.
  • Maximise member retention with legend back office management
  • Legend Invoicing
  • Legend Mobile
  • See how Leisure Services can increase your direct debit collections with a complementary consultation
  • Reduce queues at receptio with Legend Kiosk
  • Improve your green credentials with Legend Vision
  • Improve your green credentials with Legend Vision
  • Sports Courses
  • LegendFM

Legend Club Management Systems
Marlborough House, York Business Park
York, YO26 6RW

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