Legend Signs Ten Year Contract with Serco Leisure ~ Aug 2007

Legend Club Management Systems has signed a ten year contract with Serco Leisure,a trading division of Serco Plc. The Legend solution, which comprises a complete suite of technical and business management systems, is supporting Serco Leisure to improve the efficiency of the service it offers to clients.

Serco Leisure approached the market place for an appropriate Management Information System to fulfil the diverse requirements of its business. Legend was selected on account of its system specifications and ease of use, as well as the responsiveness and service levels of the team. After a thorough pilot and evaluation period , during which extensive system enhancements were produced, Legend has provided Serco Leisure with an innovative system which will optimise workflows and will provide numerous operational efficiencies.

Keith Thomas, Managing Director for Serco Leisure, says “ We are pleased to have found a system that will enable us to consolidate and streamline our business processes. We service over 60 sites in the UK and Jersey, so the ability to extract more data about our customers will be a great benefit when you consider the scale of our operation.”

Legend’s system enables Serco Leisure to capture , analyse and report a wide variety of data. Much of this information is increasingly required by local authorities in line with local performance measures and national PSA targets,” added Keith.

Sean Maguire, Managing Director of Legend, says: “We are very pleased to be supplying a leading services management company such as Serco Leisure, as this major endorsement illustrates how strong the Legend proposition is to public sector leisure centres in terms of system function, service and cost savings. I’m confident that Serco Leisure now has a system that meets its very specific needs, which is future proof in terms of using the latest technology, and which will significantly improve its ability to service and operate its public sector clients’ facilities around the UK.”

Iain Hayes
Customer Service Manager
Halo Leisure

Legend is impressive. Being designed from a user’s perspective, as opposed to competitor products that lack such an intuitive layout.

Debbie Astley
IT Director
LA Fitness

As a multisite operator of 80 clubs, Legend brings consistency to our business. The centralised platform offers reduced cost of ownership & improved customer service.

Keith Thomas
Managing Director
Serco Leisure

The streamlining of our business processes has seen time and cost savings, modernising the way our 70 local leisure centres are run.

Malcolm McPhail
Chief Executive
Life Leisure

With rapid growth the small inconveniences became intolerable. Legend is the partner who can best support our impressive growth.

Steve Bradley
Managing Director
Topnotch

I can monitor in real-time everything important to my business as can my managers. Legend keeps us one step ahead of the competition.

Mike Tait
Assistant Chief Executive
OCL

Rollout was completed in a short time scale, within ten weeks. Legend has allowed us to improve the quality of our data & business processes.

Peter Dyson
Managing Director
Whitehouse Hotels

Selection was easy for us... Legend had the technology to suit our long term needs and could be deployed with minimal impact on operations.

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