Halo Leisure uses Legend software to strengthen customer service, reduce utility bills and increase retention rates

HaloLegend’s leisure management software will provide multiple online self-service functions for Halo Leisure’s members and visitors and also allow its employees at the front desk, in the leisure centre and in the back office to record and analyse data on their interactions with the members, including classes booked and attended, payment schedules and frequency of use.

Iain Hayes, Customer Service Manager at Halo Leisure, comments, “Legend’s software is extremely impressive. Being designed from a user’s perspective, as opposed to many of its competitors’ products that lack such an intuitive layout, Legend enables us to train our staff rapidly and have the system delivering benefits almost immediately.”

News Archive

Read and sign up for the Legend Quarterly Newsflash.

2012

Serco Leisure reduces carbon footprint
by 29% with Legend-PowerHouse Energy Management Software

read more >>

Jan-2012

2011

Carlisle Leisure Selects Legend
to drive customer service and insight across its 13 leisure centres.

read more >>

Nov-2011
Wincanton Selects Legend following
competitive bid process, migrated systems to the Legend solution.

read more >>

Nov-2011
Launch of new market leading
debt management & invoicing software with integrated online payment portal.

read more >>

Oct-2011
Stockport Grows Membership 16%
since installing Legend across its 13 Life Leisure sites last year.

read more >>

Oct-2011
Parkwood Sees 80% Efficiency Gain
with rollout of Legend’s Invoicing and Debt Management Solution.

read more >>

Oct-2011
Gosling Sports Park selects Legend
Gosling replaces existing system and implements full Legend solution, expects full ROI within 12-months.

read more >>

Sep-2011
Halo Leisure chooses Legend
Halo Leisure chooses Legend as the management system for all their centres

read more >>

May-2011
Bolton Arena go Live with Legend Online Joining
Bolton Arena move add online joining to their list of services.

read more >>

Apr-2011
Serco roll out Integrated chip and pin
Serco roll out integrated chip and pin to front of house

read more >>

Feb-2011
Topnotch utilise mobile mail
Legend launches Retention and marketing module with Xpect Health and Fitness

read more >>

Feb-2011
Xpect deploy Legend CRM
Legend launches Retention and marketing module with Xpect Health and Fitness

read more >>

Feb-2011
Legend move to new offices
Legend expansion prompts move to new larger offices

read more >>

Jan-2011

2010

Nexus Community go live with Legend
Nexus Community roll Legend out at their South Oxfordshire leisure centres

read more >>

Dec-2010
Legend make Online course enrollment available
Legend launches online course enrollment

read more >>

Dec-2010
GLL Launch Legend in all Leisure centres
GLL go live with 67 centres in one day

read more >>

Dec-2010
Parkwood Launch Legend Invoicing
Parkwood Community Leisure roll the Legend Invoicing module across all 65 leisure centres

read more >>

Oct-2010
Lancaster University choose Legend
Legend chosen by Lancaster University

read more >>

Oct-2010
Leeds Trinity University Collage install Legend
Legend installed in brand new leisure facility

read more >>

Oct-2010
Legend Leisure Services Launched
Nuyuu and Oldham Community Leisure go live with Legend Leisure Services

read more >>

Sep-2010
Stockport Leisure Trust roll out Legend
Stockport choose choose Legend for all 16 leisure centres

read more >>

Sep-2010
NuYuu choose Legend
Nuyuu install Legend in to all 5 clubs

read more >>

Jul-2010
Legend Launches Fee Collection via Credit Card
Legend launches Fee collection and representation via Credit card

read more >>

Jun-2010
Manchester Sports and Leisure Trust choose Legend
MSLT choose Legend to provide club management and IT infrastructure to 5 leisure sites and head office

read more >>

May-2010
Parkwood Leisure goes fast-track at the new Spiceball Leisure Centre
Parkwood Leisure has installed the first Legend self service kiosks at the new Spiceball Leisure Centre in Banbury.

read more >>

Mar-2010
Serco roll Legend out to Birmingham University
Birmingham City North & Pavillion University sites go live with Legend

read more >>

Jan-2010
Topnotch go live with Legend CMS
Topnotch create and rebrand their website with Legend CMS

read more >>

Jan-2010

2009

LA Fitness link Legend to TechnoGym
Legend and Technogym link up at 88 LA Fitness clubs...

read more >>

Nov-2009
Serco roll out Legend CMS
Serco create 65 websites using the new Legend CMS module

read more >>

Oct-2009
Topnotch brings a ‘Vision’ for the future into immediate focus!
Topnotch Health Clubs has taken the decision to roll out Legend’s Vision data monitoring system.

read more >>

May-2009
Oldham completes implementation of Legend
Oldham Community Leisure has completed the implementation of the Legend system across the trust’s eight public leisure centres. The implementation was completed with the final site, the new Saddleworth Pool and Leisure Centre, going live on 12th April.

read more >>

Apr-2009
Topnotch goes up a notch with completion of Legend rollout
Topnotch Health Clubs, with nine state of the art health clubs, has completed the rollout of the Legend system across its estate.

read more >>

Mar-2009

2008

Oldham Community Leisure selects Legend
Oldham Community Leisure has selected Legend following a long review of requirements and systems.

read more >>

Dec-2008
Topnotch Chooses Legend
Topnotch Health Clubs, with nine state of the art health clubs, has selected Legend following a protracted and detailed evaluation of the market.

read more >>

Dec-2008
Bolton arena goes fast track with Legend
Legend has won the contract for and installed Bolton Arena, one of the largest leisure facilities in the UK.

read more >>

Oct-2008
Legend scores hat trick with contract at Championship club
Legend Club Management Systems, the provider of a leading system for local authority leisure centres and private health clubs, has entered the world of big-time football after securing a contract with Sheffield United.

read more >>

Apr-2008
Serco Leisure More Efficient Thanks To Legend Systems
Following last year’s installation of the Legend Club Management System at its 61 sites, Serco Leisure is already reporting increased service efficiencies including the ability to target customers and enhanced reporting to its local authority clients.

read more >>

Feb-2008

2007

SpringHealth Benefits from Legend Systems
The Private leisure operator, SpringHealth Leisure, is improving its efficiency to clients thanks to Legend Club Management System’s complete suite of technical and business management tools.

read more >>

Oct-2007
Legend Kickstarts the NEW LA Fitness Member Relationship Strategy
LA Fitness has launched ‘Kickstart’, a major new initiative aimed at promoting regular exercise and increasing retention, with particular attention paid to the first eight weeks of membership.

read more >>

Sep-2007
Legend Signs Ten Year Contract with Serco Leisure
Legend Club Management Systems has signed a ten year contract with Serco Leisure,a trading division of Serco Plc.

read more >>

Aug-2007
Legend continues expansion
On the back of substantial new contracts, Legend Club Management Systems continues its expansion programme with new staff appointments and relocation to bigger offices.

read more >>

Jun-2007

2006

Market Sports Group announces installation of Legend
Health Club Operator, The Market Sports Group has announced it is to install Legend Club Management Systems across its London sites.

read more >>

Dec-2006
Legend completes installation of the Market Sports
Legend has successfully completed installation of The Market Sports Group, with the final club going live with the Legend system on 13-December 2006.

read more >>

Dec-2006
Its game, set and match to Legend’s new Web Bookings Service
Legend Club Management Systems has launched an innovative new online bookings service with Will to Win, a tennis organisation working alongside the Park Tennis Partnership Ltd (PTP).

read more >>

Aug-2006
Legend Grows Customer Service Team
Legend Club Management Systems recently appointed James Mason to its customer services team.

read more >>

Mar-2006
Legend Completes Thistle Hotels Roll Out
Following a tight roll out schedule, the final Thistle Otium Heath Club has now been installed.

read more >>

Jan-2006

 

Halo LeisureIain Hayes
Customer Service Manager
Halo Leisure
Legend is impressive. Being designed from a user’s perspective, as opposed to competitor products that lack such an intuitive layout.
LA FitnessGraham Stone
Group IT Manager
LA Fitness
The rollout of Legend has seen major improvements in productivity and significant cost savings across our group of 88 clubs.
Serco LeisureKeith Thomas
Managing Director
Serco Leisure
The streamlining of our business processes has seen time and cost savings, modernising the way our 70 local leisure centres are run.
Life LeisureMalcolm McPhail
Chief Executive
Life Leisure
With rapid growth the small inconveniences became intolerable. Legend is the partner who can best support our impressive growth.
Topnotch Health ClubsSteve Bradley
Managing Director
Topnotch
I can monitor in real-time everything important to my business as can my managers. Legend keeps us one step ahead of the competition.
Oldham Community LeisureMike Tait
Assistant Chief Executive
OCL
Rollout was completed in a short time scale, within ten weeks. Legend has allowed us to improve the quality of our data & business processes.
Whitehouse HotelsPeter Dyson
Managing Director
Whitehouse Hotels
Selection was easy for us... Legend had the technology to suit our long term needs and could be deployed with minimal impact on operations.
  • Maximise member retention with legend back office management
  • Legend Invoicing
  • Legend Mobile
  • See how Leisure Services can increase your direct debit collections with a complementary consultation
  • Reduce queues at receptio with Legend Kiosk
  • Improve your green credentials with Legend Vision
  • Improve your green credentials with Legend Vision
 
Follow us on Twitter


Legend Club Management Systems
Marlborough House, York Business Park
York, YO26 6RW

Contact Us | About Us | Privacy
0800 031 7009 | info@legendware.co.uk