Introducing LEGEND Back Office Management – a live, integrated solution providing a seamless flow of information within your business.
LEGEND’s Back Office functions help you to prescribe and administrate your customer journey from pre-prospect to returning customer. The result – The most effective administration possible today.
Legend leads the way with sales prospecting automation, retention systems, financial system integration, payments processing and administration, invoicing, reporting and control. Other functions include advanced access control management, bulk data updates, contact management, and the most advanced DD and bulk credit card payments collection available today.
KEY FEATURES:-
- Integrated admin and accounting
- Powerful fraud control
- Speedy wizard-driven workflows
- Bank account validation & postcode lookup
- Full BACS returns automation
- Automated debt management
- Fully integrated prospecting
| KEY BENEFITS
- Control of cross-organisation policies
- Effective and confident revenue collection
- Easily controlled user and security configuration
- ‘Out of the box’ full set of reports
- Minimal staff training required
- Easy and accurate communication with members
- Fully audited and security controlled solution
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A complete business management solution providing one version of the truth…
LEGEND Back Office allows you to transform the way you deliver service to your members while controlling cash, growing revenues and reducing costs. With one seamless solution, end users can confidently serve customers and intervene accurately when required.
TECHNOLOGY …
LEGEND is a Microsoft Partner using Microsoft Visual Studio.NET tools and SQL Server data storage to provide the most robust , performant and technology-proof solution available.
Iain HayesCustomer Service Manager
Halo LeisureLegend is impressive. Being designed from a user’s perspective, as opposed to competitor products that lack such an intuitive layout.
Graham StoneGroup IT Manager
LA FitnessThe rollout of Legend has seen major improvements in productivity and significant cost savings across our group of 88 clubs.
Keith ThomasManaging Director
Serco LeisureThe streamlining of our business processes has seen time and cost savings, modernising the way our 70 local leisure centres are run.
Malcolm McPhailChief Executive
Life LeisureWith rapid growth the small inconveniences became intolerable. Legend is the partner who can best support our impressive growth.
Steve BradleyManaging Director
TopnotchI can monitor in real-time everything important to my business as can my managers. Legend keeps us one step ahead of the competition.
Mike TaitAssistant Chief Executive
OCLRollout was completed in a short time scale, within ten weeks. Legend has allowed us to improve the quality of our data & business processes.
Peter DysonManaging Director
Whitehouse HotelsSelection was easy for us... Legend had the technology to suit our long term needs and could be deployed with minimal impact on operations.