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On the back of substantial new contracts, Legend Club Management Systems continues
its expansion programme with new staff appointments and relocation to bigger offices.
It completes plans to increase capacity in key areas so that clients are assured of
service standards and support levels.
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The result is a doubling of capacity in the last two years, which has prompted the move
to the new location. One key attraction of the new premises was the opportunity to invest
in the latest state-of-the-art communications equipment. The 1,600 sq ft headquarters
ensures that Legend now has sufficient space, first class training and meeting facilities
and excellent accessibility.
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Legend's new office in Dunnington, York |
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The most recent appointments
are focussed on key technical support areas, which will
enhance Legend’s industry leading hosting solutions.
Dr Nick Walton has been appointed as a specialist
Database Administrator. He has a degree in Computer
Science and Artificial Intelligence and a PhD in Computer
Science from Edinburgh University. Nick’s resume includes
a number of consultant roles and senior management positions.
Nick’s most recent project prior to joining Legend
was working on a High Performance Biometric system. On joining
Legend, Nick says: “Our core product is the database,
so ensuring it is running optimally and proactively solving
problems is how we are measured. It’s a great environment
and a relaxed atmosphere to work in – I’m really
enjoying it.”
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Charles
Page |
Charles Page joins the team in the capacity of
Project Manager and works closely with the four existing
Legend Project Leaders. He is currently co-ordinating the next major release of software which is about
to be rolled out to all Legend’s customers. It includes enhancements and additions arising from end user
feedback and recommendations from senior managers, as well as improvements sourced from helpdesk system
trends. Prior to joining Legend, Charles was a Project Manager for Active Intranet plc for seven years.
His career also includes stints at Honeywell Information Systems and two years in the Middle East whilst
working for the software house, Logica.
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Warren Jacobs joins
in the specialist area of systems architecture. He
brings with him vast experience in hosted applications,
server hardware systems, backup solutions and design & implementation
of Active Directory infrastructures and associated services.
Warren spent the last six years with the major ISP, Pipex,
running client managed services and data centre operations.
Warren has an Honours Degree in Computing & Psychology from
the University Of Huddersfield.
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Lewis Woodcock
has been promoted to the position of Support Team
Leader. Having been employed initially as a first
line engineer, Lewis is now responsible for overseeing
the help desk team. With his recent experience and
a Masters Degree in Electronics and Communications
from the University of York, Lewis is well placed
to develop the department. He explains: “We
are continually evaluating our systems and procedures,
and monitor our performance against strict service
levels in order to identify areas for improvement.
We are committed to providing our customers with the
highest possible levels of service and communication
so that they receive the positive experience they
expect.”
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Lewis
Woodcock |
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Ben
Stafford |
Ben Stafford,
who has worked in customer support for eight months,
has been promoted to an Implementation Engineer
position following several important successes on
internal and client facing projects. Ben studied Business
Information Technology at Leeds Metropolitan University.
His new role involves more customer interaction and
site visits, thereby giving him greater opportunities
for servicing customers and for personal development.
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Sean Maguire, Managing Director of Legend, adds: “These new appointments and continued growth of the company reflect
the ongoing investment both in our product and the service we are able to offer our customers. Not only do we look to
recruit those with the highest levels of knowledge and experience, we are also committed to identifying talent and
developing it from within. This is a very exciting time for Legend and I’m delighted to welcome them all into
their new roles.”
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Sean
Maguire |
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