Legend Club Management Systems has signed a ten year contract with Serco Leisure,a trading division of Serco Plc. The Legend solution, which comprises a complete suite of technical and business management systems, is supporting  Serco Leisure to improve the efficiency of the service it  offers to clients.

Serco Leisure approached the market place for an appropriate Management Information System to fulfil the diverse requirements of its business. Legend was selected on account of its system specifications and ease of use, as well as the responsiveness and service levels of the team. After  a thorough pilot  and  evaluation period , during which extensive system enhancements were   produced, Legend  has  provided Serco Leisure with an  innovative  system which  will  optimise  workflows  and will  provide numerous operational  efficiencies.

Keith Thomas, Managing Director for Serco Leisure, says “ We are pleased to have found  a system that will enable us to consolidate and streamline our business processes. We service over 60 sites in the UK and Jersey, so the ability to extract more data about our customers will  be a great benefit when you consider the scale of our operation.”

Legend’s system enables Serco Leisure to capture , analyse and report a wide variety of data. Much of this information is increasingly required by local authorities in line with local performance measures and national PSA targets,” added Keith.

Sean Maguire, Managing Director of Legend, says: “We are very pleased to be supplying a leading services management company such as Serco Leisure, as this major endorsement illustrates  how strong the  Legend proposition is  to public sector  leisure centres in terms of system function, service and cost savings. I’m confident that Serco Leisure now has a system that meets its very specific needs, which is future proof in terms of using the latest technology, and which will significantly improve its ability to service and operate its public sector clients’ facilities around the UK.”